M5CAIRO Privacy Policy

M5CAIRO Privacy Policy

Effective Date: April 6, 2026  |  Last Revised: April 6, 2026

Scope: This policy covers M5CAIRO consulting services and the m5cairo.com website only. Our applications (KITB, BitShrug, MVM Earned) maintain separate, dedicated privacy policies.

M5CAIRO is the AI consulting and app development division of M5 Capital Partners LLC (“M5CP,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your data with the discipline and transparency you expect from a veteran-owned firm. This policy explains what we collect, why, and what we do with it.

1. Information We Collect

1.1 Information You Provide Directly

  • Contact form submissions: Name, email address, company name, inquiry type, and message content
  • AI Readiness Audit intake: Name, email, company name, company size, and description of AI challenges
  • Consulting engagement data: Business information, operational data, technical infrastructure details, and other materials shared during the course of an engagement. This data is governed by a separate Non-Disclosure Agreement (NDA) executed prior to engagement commencement.
  • Payment information: Processed exclusively through secure third-party payment processors (e.g., Stripe). M5CAIRO does not store credit card numbers, bank account details, or other payment credentials on our systems.

1.2 Information Collected Automatically

  • Device and browser data: IP address, browser type and version, operating system, device type
  • Usage data: Pages visited, time spent on pages, navigation paths, referral sources
  • Cookies and tracking technologies: As described in our dedicated Cookies Policy

1.3 Information We Do NOT Collect on This Website

  • Biometric data
  • Financial account information or cryptocurrency wallet addresses
  • Health or medical information
  • Camera, microphone, or device sensor data

Note: Our applications (KITB, BitShrug, MVM Earned) have their own data collection practices. Refer to each app’s dedicated Privacy Policy for details.

2. How We Use Your Information

  • Service delivery: Responding to inquiries, scheduling and conducting AI Readiness Audits, delivering consulting engagements
  • Communication: Sending engagement-related correspondence, project updates, and deliverable notifications
  • Website improvement: Analyzing usage patterns to improve site performance, content, and user experience
  • Legal compliance: Meeting regulatory, tax, and legal record-keeping obligations
  • Security: Protecting against unauthorized access, fraud, and abuse

We do not use your data for:

  • Selling to third parties
  • Third-party marketing or advertising
  • AI model training using individually identifiable client data
  • Profiling or automated decision-making that affects your rights

3. Data Sharing

We share your information only in the following circumstances:

  • Service providers: WordPress.com (hosting), Zapier (workflow automation), Stripe (payment processing), email service providers. These parties process data on our behalf under contractual data protection obligations.
  • Legal requirements: When required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of assets, with advance notice to affected parties
  • With your consent: When you explicitly authorize a specific disclosure

4. Data Security

  • All data transmitted to and from our website is encrypted via TLS (HTTPS)
  • Client consulting data is stored in access-controlled environments with role-based permissions
  • Consulting engagement materials are governed by individual NDAs with additional security provisions
  • We conduct periodic security reviews of our infrastructure and third-party integrations
  • In the event of a data breach affecting your personal information, we will notify you within 72 hours of discovery

5. Data Retention

  • Contact form submissions: Retained for 24 months from date of submission, then deleted
  • AI Readiness Audit data: Retained for the duration of the audit plus 12 months
  • Consulting engagement data: Retained for the duration of the engagement plus 12 months, unless a longer period is specified in the SOW or required by law
  • Website analytics: Aggregated, non-identifiable analytics data may be retained indefinitely
  • Financial records: Retained as required by applicable tax and accounting regulations

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate or incomplete personal data
  • Delete your personal data (“right to be forgotten”)
  • Port your data to another service in a machine-readable format
  • Restrict or object to certain processing activities
  • Withdraw consent for non-essential data processing at any time
  • Opt out of marketing communications

To exercise any of these rights, contact us at contact@m5cairo.com. We will respond within 30 days.

7. Children’s Privacy

M5CAIRO consulting services are designed for business professionals. We do not knowingly collect personal information from individuals under the age of 18 through our website or consulting services. If we learn that we have collected data from a minor, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via email to active clients and a prominent notice on our website. The “Last Revised” date at the top of this page indicates the most recent update.

10. Contact

M5CAIRO, a division of M5 Capital Partners LLC
Email: contact@m5cairo.com
Web: m5cairo.com/contact